299netThe security of your personal information is our highest priority at -. This privacy policy clearly explains what data we collect, why we collect it, and how it is kept safe.
Last Updated: January 2026
Your trust is our greatest asset, which is why we remain vigilant in protecting your information.
All your personal information and transactions are protected with 256-bit SSL encryption. No third party can access your data.
299net never sells or rents your personal information to third parties. Your data is used solely for the purpose of providing our services.
You can view, correct, or request deletion of your stored information at any time. We respond promptly.
Our servers are hosted in internationally certified data centers and are under 24/7 security monitoring.
We are fully transparent about which cookies we use and why. You can change your cookie settings at any time.
In the event of any data security incident, we promptly notify the affected members and take all necessary action.
299netProtecting your privacy at - is our responsibility. Read this policy to understand what information we collect and how it is used.
299netWhen you register and use our services at -, we collect two types of information: details you provide directly, and data collected automatically.
| Type of Data | Example | When collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | During registration and KYC verification |
| Contact Information | Mobile number, email | At the time of account creation |
| Financial information | BKash/Nagad number, transaction history | On deposits and withdrawals |
| Device Information | IP address, browser, OS | Automatic at every login |
| Gaming Information | Bet history, game preferences | Time spent playing games |
We never store your full bank account details, card numbers, or passwords. 299netUnder -'s privacy policy, only the information that is strictly necessary will be collected.
299net Your collected information is used for the following purposes:
Your information will only be used for the purposes stated above. It will never be shared with any marketing or advertising company.
299netThe core principle of -'s privacy policy is that your data is never sold or rented. However, limited information may need to be shared in certain specific circumstances:
Outside of the above cases 299net Your information is never shared with third parties. When sharing does occur, it is always governed by strict confidentiality agreements.
299net Cookies and similar tracking technologies are used to enhance your browsing experience. Cookies are small text files stored on your device.
We use three types of cookies:
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may limit certain features.
299netUnder -'s privacy policy, your data is never stored longer than necessary. Retention periods by data type:
| Type of Data | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal obligation |
| Transaction History | 7 Years | Financial regulatory requirements |
| KYC documents | 5 Years | Identity Verification Standards |
| Login Logs | 1 Year | Security Monitoring |
| Cookie information | 30 Days to 1 Year | By cookie type |
Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.
299net-'s privacy policy follows international standards. You have the following rights:
You have the right to know and view what information we hold about you.
You may contact the support team to correct any inaccurate or incomplete information.
You may request deletion of your data beyond what is required by legal obligations.
You have the right to object to the use of your data for specific purposes.
You may receive your data in a standard format and transfer it elsewhere.
In certain circumstances, you may request that processing of your data be temporarily suspended.
To exercise these rights [email protected] Send us an email at the address provided. We will respond within 30 business days.
299net Strictly for individuals aged 18 and above. We never knowingly collect information from anyone under 18.
If a minor is found to have registered on our platform, we will immediately:
If a parent or guardian becomes aware of a minor's account, please notify our support team immediately. We will take swift action.
299net Industry-standard technology and practices are used to protect your information. Our security infrastructure:
However, no method of transmission over the internet is 100% secure. If you notice any security issue, please notify us immediately.
299net This privacy policy may be updated as needed. For any major changes, we will notify you via email or an in-platform notification.
Visiting this page after any changes will show you the latest policy. The "Last Updated" date at the top of the page will always reflect the most recent revision. Continued use of the platform after policy changes constitutes your acceptance of the updated policy.
We will notify you at least 30 days in advance of any significant changes to this policy.
For any privacy-related questions, requests, or concerns, please get in touch with us. Our dedicated privacy team is available 24/7 to assist you.
Once your identity is verified, we will process your request. Complex requests may take up to 30 business days.
299netYour privacy and security are our top priority at -. Join today and enjoy gaming in a completely safe environment.